Shipping

  • Please allow 2 - 3 working days for your order to be processed before being dispatched.
      • Once your order has been dispatched, full tracking details will be sent to you immediately by text or email.
      • Candycloudskin is not responsible for any missing orders, you will need to speak directly to the courier company using the tracking details provided
      • If you have not receieved your order within seven working days please contact us. 


      Royal Mail Signed for 1st Class

      Choosing this option will allow you to receive a tracking number once the courier has collected your package. Once collected, Royal Mail aim to deliver your package the next working day. Please wait up to 5 working days before contacting us if you have not received your order.  

      Royal Mail Signed for 2nd Class

      Choosing this option will allow you to receive a tracking number once the courier has collected your package.  Once collected, Royal Mail aim to deliver your package within 2 - 3 working days.  Please wait up to 5 working days before contacting us if you have not received your order.